Models help | Shebela

Shebela help · Models

Build and manage your profile

A clear guide to registration, photos, contact visibility, inquiries and account security.

What would you like to do?

6 guides

Create your account, add the profile details, then wait for review.

Choose Model registration, enter your working name, whole-number age from 18 to 65, city and verified email. Accept the terms.
Your account, pending profile and trial are created together. If registration fails, correct the highlighted fields and retry.
Open Profile to complete your description, languages, services and rates. Staff reviews the listing before it goes live.

Upload clear photos and video

Prepare media within the limits shown by the upload form.

Open Photos and select supported JPG, PNG, WebP or AVIF images. Use the crop, blur and watermark controls where available.
Photos are limited to 8 MB each. New profile videos are limited to 24 MB and two minutes. Keep a submitted batch of photos, video and thumbnail under 30 MB.
Changes to live listings may wait for staff review. If a form fails, reselect files before retrying; browsers cannot restore a file selection automatically.
If the profile was created but video upload failed, open the existing profile and retry only the video. Do not create another profile.

Set your phone and social contact visibility

Choose which approved contact methods visitors can use.

Open Contact and enter a phone number with country code, or valid Telegram/WhatsApp links.
A new contact value may require review. The Hide phone preference controls whether a direct-call number is shown.
For a paid profile, member access rules apply in addition to visibility preferences. Hiding a number does not create another visible contact method automatically.

Understand listing and trial status

Approved, Live, Paused, Expired and In review describe different states.

Open Overview to see the listing state, trial/subscription and media counts.
A profile can be approved but not live if it is paused, expired or its agency is not approved.
Complete requested changes or contact support if you need publication/subscription help. Approval is a staff decision.

Reply to member inquiries

Use your booking inbox for questions and request status.

Open Bookings and start with new inquiries.
Read the request before replying and keep the conversation in its thread.
Check Activity for changes, and update your availability so visitors see useful information.

Manage your account

Keep access to your email and review account sessions.

Open Account for password, device and account-management options.
Sign out lost or unused devices. Password recovery is available from the sign-in page.
If registration appears incomplete, contact support using the same account email; do not create duplicate profiles.