Members help | Shebela

Shebela help · Members

Make the most of your member account

Find companions, understand access, and keep payments and conversations in one place.

What would you like to do?

8 guides

Create an account and choose the right role

Use a member account to browse member-only listings and purchase access.

Choose Member registration. Use an email you can access, verify it, and accept the terms. Google is available when configured.
Each email has one account role. A model or agency account cannot purchase member access; use the account-switch guidance if needed.
Sign in and open your dashboard. You can return to existing bookings, unlocks and settings even when new registrations are paused.

Understand profile access

A paid unlock belongs to one profile and has a start and end date.

Browse profiles and read the displayed price, contact mode and access duration before choosing a payment method.
An approved payment opens that profile for the saved period. It does not promise a booking, a reply, or access to every companion.
Check My unlocks for Pending, Approved, Rejected or Expired status. Existing active access remains valid if new payments are paused.

Pay by bank transfer or Telebirr

Pay the displayed receiver, then submit the same receipt once.

Open checkout and choose an available method. Copy the account or phone number and check the receiver and selected currency.
Automatic ETB checks appear only when the method and verification provider are ready. You still complete the transfer in your bank or wallet first.
For manual review, add the transaction reference and a JPG, PNG or WebP screenshot up to 6 MB. Track the result in My unlocks.
If verification confirms payment but access is pending, retry with the same reference or contact support. Do not pay again.

Pay with crypto safely

Match the asset, network, receiving address and exact saved token amount.

Crypto payment requests paused

Choose an enabled asset/network in checkout and select Get payment instructions. Crypto requires a USD price; the displayed token amount is the merchant quote, not a live exchange rate.
Open the saved request. Send only the named asset on the named mainnet to the receiving wallet. The token contract is not the receiving wallet. Your wallet charges network fees separately.
Keep the same request. Wallet or price changes do not change its saved instructions. Do not send a fresh transfer after the request expires.
After sending, paste the transaction hash and upload a receipt. A reviewer checks the on-chain transfer before approving; a hash or screenshot alone does not prove payment.
If you already paid before a pause or expiry, open the saved request from My unlocks and submit the evidence. If a transfer failed, used the wrong network, or was rejected, contact support with the request ID and transaction hash before paying again.

Send an inquiry and follow replies

Keep a booking request and its messages together.

Open Book or choose a profile. Fill in your contact details, visit preferences and message. Verify the contact email if asked.
Check your open request before sending another. A request is an inquiry until the companion or agency confirms arrangements.
Use Dashboard → Bookings to read replies and check status. Pausing new inquiries does not delete existing conversations.

Request an agency introduction

Some profiles use an agency introduction after paid access.

After your payment is approved, open the profile in My unlocks.
If its contact mode is Agent introduction, send a short introduction request.
Wait for the agency response and check the status. Direct-contact details depend on the model’s saved visibility settings.

Write an eligible review

Review after a completed booking or finished paid-access period.

Open My reviews to see which profiles you are eligible to review.
Leave one honest rating and describe your own experience. Submit it for moderation.
Check the review status in your dashboard. A submitted review is not automatically published.

Secure your account and manage devices

Use account settings for passwords, sessions and account requests.

Open Account to review your email, password and device sessions. Google-only accounts use Google sign-in.
Sign out a device you no longer use. An ended session must sign in again.
Use Forgot password if you cannot access a password-based account. Never send your password, wallet recovery phrase, or verification code to another user.